Digital marketing services or to be precise, BPO service providers that implement the marketing strategies are important to the point, where they need to attract potential customers. But, what about when customers reach the brand’s door? What’s next? How do you retain them forever? The success lies in retention. The marketing strategy assist leads to pass through sales funnel. Getting new customers every day increases revenue, but existing customers save the face of a successful business. No matter how much the quantity of new customers goes high, if the existing ones keep on leaving your side, there is no growth ratio. And, to avoid losing your precious asset,…