3 steps to establish a call center outsourcing company

With the recent advancements in the field of information technology (IT), countless opportunities have been opened for the business entities to improve their business processes in order to save their cost and increasing overall productivity. With this approach, the trend of outsourcing non-core business activities to other business process outsourcing (BPO) companies has also been increased. The best part is that the services of a BPOcompany are not limited to manage payroll and human resources,…

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7 Best E-commerce Marketing Strategies to Increase your Sales 5x in 2020/21

Create a sense of Urgency and lure the customer by providing them with heavy discounts and combos   There’s no law about generating a sense of urgency to persuade customers to buy the products from you. However, It ‘s important to be truthful and open about who you are and how you do it and you should carefully think it through before executing taking into consideration the possible outcomes. Many customers react positively from time-sensitive…

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5 Skills that Experts Say You Should Learn in 2020

The lockdown has led to the highest unemployment rate in the history of the United States. The Bureau of Labor Statistics estimates that around 16.3% of the Americans are unemployed. Many workers including in the BPO service provider industry are hopeful about resuming their professions or jobs after the lockdown ends. However, there are many people that have to look for new opportunities to earn bread and butter. For it, they might have to learn…

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4 Signs of Lack of Communication While Working from Home

Nearly the whole world is working from home as we speak. We all must know someone who is working from home in these months of lockdown and self-quarantine. When in a remote setup, productivity has to remain in check to keep up with the tasks, in the same manner, they used to occur before the coronavirus pandemic. The first challenge that everyone faces is the absence of a face or human being next to them…

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Emerging Cloud Technologies: How They Can Revolutionize the Way We Work

Cloud computing, a phenomenon, that is absorbing itself in every profession, especially businesses and industries appear to be the houses of implementation for this technology. For us to say that this word has spread like a pandemic in days of COVID-19 will not be an exaggeration. Much to the liking of entrepreneurs, it promotes the overall business activity instead of working against it. Business vendors who are offering cloud services or consumers, the ones who…

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How to select a call center outsourcing company wisely?

Operating a call center is not an easy task especially for any newbie. It is because it involves not only a large amount of investment but also the involvement of expert human resources and updated technology. If you are also planning to operate a call center then you should focus on your core business instead of focusing on the other operational tasks. This is the reason, which is why many entrepreneurs prefer to outsource their…

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How to Manage Your Social Media Amidst COVID-19?

Ever thought of revisiting your social media strategy amidst the crisis? It has crossed the minds of many because the outbreak is unlike anything we have seen since World War II, one of the popular views in the global arena. In the words of Governor New York, Andrew Cuomo, and I am paraphrasing it, 9/11 was nothing as compared to what damage this virus has caused us. The virus has brought countries like the United…

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6 Activities to Help Deal with Anxiety While COVID-19 Quarantine

We all are staying inside our houses due to the COVID-19 pandemic. Let’s be honest, we are bored and some of us might be going crazy literally (the extrovert types). From BPO service providers, entrepreneurs, to call center outsourcing companies, almost everyone from the business community is working from homes. We human beings are not designed to be stagnant. Constant routines bore us and staying at one place day and night is opposite to our…

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Do What You Do Best, And Outsource the Rest

The famous saying by Peter F. Drucker helps us understand the importance of outsourcing in modern times. Since the Internet has become a household commodity, tasks that were difficult previously have become easier now. Outsourcing includes processes like payroll, finance & accounting, recruitment, human resource, supply chain management, digital marketing, SEO, sales, and customer support to bless your business with expertise, knowledge, and experience. In fact, we should consider outsourcing the call center in 2020.…

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