BPO services everywhere in the world rise above the traditional business environment to be of extraordinary assistance to businesses in the modern era. Regardless of the tough competition, IPS USA aims to achieve perfection as a BPO with an unflinching and courageous mindset.
Incredible revolutions in technology during the second half of the twentieth century resulted in digital convergence and globalization around the world. Entrepreneurs found venues of investment that would have never made it this big, just a few decades ago. With such a tremendous growth in businesses also came many unprecedented challenges which gave way to business process outsourcing in the first place.
What are BPO Services? Types of Business Operations
In these fast changing times, outsourcing non-core functions to third-party specialized BPO providers have become more of a necessity. Business process outsourcing (BPO) is a practice where a company enters into a contract with a BPO company to perform some of its non-core functions. All sorts of companies, large and small, throughout the world are looking for BPO service providers with a reputation for quality and experience.
Business operations like sales, procurement, customer support, subscriber signups, human resource handling, accounting, finance, medical billing, and other departments have professional outsourcing alternatives.
IPS USA offers BPO services across a multitude of business functions and processes. Our current clients range from a wide array of industries from retail to healthcare, telecom, and finance. Whatever our clients’ objectives are, we work with them with a progressive approach to find and resolve problems. It is the drive and passion to deliver utmost quality in everything we do which matters in the end.
Why IPS USA?
Before selecting a BPO services provider, keep in mind the following points to come to a better decision. Moreover, working with IPS USA, you stand to achieve these benefits comprehensively.
1. Better Focus on What You Can Do Better
Many tasks do not have a direct impact on your profitability; however, most of these low profitability tasks are crucial to the performance of core operations. Some of these tasks may require specialized knowledge and experience, like legal services or medical billing services; others may be rudimentary and anyone can perform it with just a little education or training, like data entry. Still other tasks may only need to activate once a year, like the annual audits of various departments.
Outsourcing your functions like customer service calls, digital marketing, mobile app development, sales and social media marketing is not only an affordable method, but often turns out to be revenue generating.
2. Economies of Scale Due to Lean Operations
Speaking of efficiency, when you take the help of a BPO services provider to perform one of your functions, it can give tremendous results due to economies of scale. As an excellent business process outsourcing firm, IPS USA has specialized staff dedicated to specific functions and there are separate teams working on different projects.
Additionally, we also have specialized equipment and software technology to aid in the tasks which can be expensive for an individual organization. Consequently, few of our regular clients ask us to perform a range of services on their behalf consistently. Years of performing related tasks, repeatedly, has given us the experience and efficiency to shine for them.
3. Increased Return on Investment (ROI)
Handing over the non-core activities to us will not just improve your productivity in the core competency areas, but reduce the overall expenses as well. It will generate high sales and quick conversions for you since we carry expertise in customer relationship management, software development, digital marketing, medical billing, claims submission and health IT management in general. Therefore, you benefit from multiple angles and use every aspect of our business to grow your business exponentially.
4. Safe and Secure Data
When we enter into contract with a client for performing tasks on their behalf, we exchange essential business information or user data. We use such information only for legitimate purposes according to contractual and legal limitations. As a company policy, we adhere to all the US and International legal requirements as applicable in maintaining a users’ data confidentiality.
Furthermore, we have invested in state-of-the-art technologies and equipment to make sure that appropriate organizational, technological, and procedural safety measures are set in place as mandated by the relevant US and International laws. BPO services in line with law of the land is what every client wants as a priority.
5. Reduced Legal Burden
While subcontracting business operations to business process outsourcing companies does not absolve firms of all legal burdens and responsibilities, it certainly reduces the liability. IPS USA, as a BPO firm, understands the legal obligations in letter and spirit. We make sure that the contracts elaborate our responsibility down to the minute details.
After the contract finalizes, we stick to every word of the agreement to the best of our abilities.
The List of Services
IPS USA delivers excellent BPO services to a wide range of industries. The BPO solution definitely holds on and sticks until the end. Some of the services we offer include –
• Customer Relationship Management
• Outsourcing Sales Services
• Full-Scale Digital Marketing Services
• Search Engine Optimization
• PPC Management Services
• Social Media Marketing
• Web and Mobile Application Development
• Custom Software Development
• HR Portal Development and Management
• Medical Coding and Billing Services
• Medical Billing Software – RCM Solutions
• Cloud Services
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