Robotic Process Automation (RPA) – A Threat or a Blessing for BPO Services!
Today, we are going to dive into the world of business process outsourcing and look at it from a balanced perspective. At the same time, we will compare it with the popular concept of Robotic Process Automation (RPA). Are the robots going to take over BPO services or is it a hoax? We consider the Asia Pacific to be the hub of professional outsourcing. Additionally, it goes to the credit of Asia Pacific that the BPO market here thrives for Robotic Process Automation (RPA), according to an article on Forbes. Consequently, the escalation in robotic equipment poses a direct threat to professional outsourcing companies situated within the region.…