Digital wave is spreading around the whole world. Now, business owners have switched their thinking from a regular shop approach to a well-established online business. Tables have turned, and Internet works like a steam engine for every business entity. Business dependencies have gone stronger than ever, and BPO services have thrived spontaneously. When there is so much at stake, innovation is the key to survive in the competitive world. Let’s be honest, maybe you’re an expert in one field, but there can also be another company with better plans, your clients will most probably be attracted to them. You can’t make them stick to your business. Without innovation,…